About us

COVID-19 (coronavirus) — UPDATE

Effective Thursday, March 19, 2020: PCFCU Branch Lobbies Closed — Drive-Ups Open with Extended Hours of 7:30 am to 7:30 pm. Drive-ups are located at Downtown Eugene Branch at 1075 Oak Street and Springfield Branch at 1190 Mohawk Blvd. Our Call Center will also be open extended hours 7:30 am to 7:30 pm = 541-343-6238 or toll free 800-477-3328

Here’s what we are doing to help lessen the potential of COVID-19 (Coronavirus)

We have heightened our cleaning of all our branches with continual disinfecting of our lobby areas, door handles and our ATMs, along with staff handwashing constantly throughout the day. We have practiced scenarios with greatly reduced staff as to how to best continue to serve our membership. Our top priority, of course, is to best ensure the safety and health of our staff and members. With that in mind, we continue to closely follow recommendations from the Centers for Disease Control (CDC) and the Oregon Health Authority and review their daily reporting of new cases.

We have asked all employees that are not feeling well to please stay home until they are better or have a doctor’s note of clean health. As well, for the sake of other members and PCFCU staff, we ask members not feeling well to please use our remote services or our drive-ups and inform our member service staff that you aren’t well, so they can take precautionary measures. For members coming into our lobbies we have hand sanitizer at each station. Here is a link to the CDC’s guidelines and recommendations. Although they are common sense, this is a great reminder to become more vigilant and consistent in our daily care.

Remote access:

· Online Banking, go to our website at https://www.wesaveyou.com;

· Mobile Banking available through your App Store;

· CardValet available through your App Store;

· Remote deposit of checks from Mobile Banking on your smart phone;

· Apply and/or close a loan online;

· ATMs (ours, or any CO-OP ATM surcharge free). Use the ATM locator on Online Banking or Mobile Banking; and/or

· Call us at 541-343-6238 or toll free 800-477-3328.

We have drive-up service at our Downtown Eugene and our Springfield branches (1075 Oak Street, Eugene and 1190 Mohawk Blvd, Springfield).

We hope we don’t realize a full-blown out break of illness in our area, but we are preparing for it just in case. If you become a victim of the economic realities of a wide-spread illness and seek council on how best to prepare or survive financial harm, give us a call. We are here to help our membership as best we can.

List of Helpful Links

CDC (Centers for Disease Control)

OHA (Oregon Health Authority)

Online Banking -or- New to Online Banking

ATM Locator (find a CO-OP ATM near you)

CardValet Information (keep tabs on your debit/credit card(s))

Remote Deposit Information (Deposit anytime from anywhere with Wifi)

2020 Board Elections

Every year three board directors’ terms come due and they either choose to re-run or not. This year we have three positions with two current directors re-running for their positions and one director vacating. Lauryn Kalina and Stephanie Coats intend to rerun for their positions. This leaves one position open. If you have any desire to run, or curiosity about a PCFCU Board of director position, please contact Jackie Hoonjan, PCFCU CEO and President to learn more about the requirements and time commitment. The last day to submit a letter of intent to run is Friday, March 27, 2020.

You can contact Jackie Hoonjan at: 541-343-6238 or jackie@pacificcascade.org.

Money Management Program Users for Quicken Mint

If you use Quicken or Mint, please prepare for our conversion ahead of time. Here are instructions for Quicken for Mac (Express Web Connect) or (Web Connect); Quicken for Window (Express Web Connect) or (Web Connect); or Mint.

We set ourselves apart by having real people for you to speak to when you call or visit us. We also offer electronic and mobile banking services for the times you want or need them for your convenience.

Our History

Pacific Cascade opened its doors to serve members in 1961 as Eugene Municipal Federal Credit Union. We merged with Springfield Public Employees Federal Credit Union forming the Public Employees Federal Credit Union in 1982, and added Sacred Heart Credit Union to the mix in 1983. In 1996, we changed our name to Pacific Cascade and in 1999 we became the first community credit union in Lane County. Today, we have three locations in Lane County.

The Credit Union Difference

What is the difference between a credit union and a bank? All credit unions are member-owned by people with a common bond, such as working for the same employer, or living in a certain area. A volunteer board of directors guides the credit union. These board members are also credit union members, and are elected by the membership.

Any profits from credit union operation are given back to the members, possibly as higher dividends, lower loan rates, or by being offered more services. Banks, on the other hand, are in the business of making a profit for their stockholders. They have customers, not members.

Banks and credit unions do share some things in common. Both types of organizations insure your savings. Both are regulated to ensure that they are financially sound. Pacific Cascade is federally insured through the National Credit Union Administration (NCUA) Insurance Fund. Read more about how your funds are insured in this handout: NCUA How Your Account Is Insured (PDF).

Become a Board Member

Our current Board of Directors is a hard working group of members that meet monthly to ensure Pacific Cascade is operating in the best interest of the membership as a whole. This group of dedicated members (elected to serve) are all volunteer and act on behalf of all members to create a financial institution that serves the specific needs of the membership. Of course those needs are always changing, keeping board members on their toes and well-engaged in the overall service and offerings of PCFCU.

Meet your Board of Directors: