![\"\"](\"https:\/\/wesaveyou.com\/wp-content\/uploads\/2025\/10\/resources-faq-hero.jpg\")
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Frequently Asked Questions<\/h1><\/div><\/div>\n\n\n\n<\/span>\n<\/div>\n\n\n\n\n<\/span>\nAccounts<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nLoans<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nCards<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nResources<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nOther<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Accounts<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nLoans<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nCards<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nResources<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nOther<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Loans<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nCards<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nResources<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nOther<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Cards<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nResources<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nOther<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Resources<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<\/span>\nOther<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Other<\/a><\/h4>\n<\/div><\/div>\n<\/div>\n\n\n\n<\/div>\n\n\n\nAccounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
Accounts<\/h2>\n\n\n\n\nWhat do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
What do I need to become a Member? <\/h4>\n\n\n\n\n\n- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n\n- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\nHow do I order checks? <\/h4>\n\n\n\n\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\nFind your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n\nHow do I make payments?<\/h4>\n\n\n\n\n\n- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\n
Email:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Cards<\/h2>\n\n\n\n\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\nHow do I report fraud?<\/h4>\n\n\n\n\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nResources<\/h2>\n\n\n\n\nHow do I download the Mobile app?<\/h4>\n\n\n\n\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\nAndroid Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\nWhat do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t
- \n
- Valid government issued photo identification<\/li>\n\n\n\n
- Proof of current address<\/li>\n\n\n\n
- Social security number or tax ID number<\/li>\n<\/ul>\n\n\n\n
Eligibility:<\/strong><\/p>\n\n\n\n
- \n
- Persons who live, worship, work in, or go to school in, and businesses and other legal entities located in Benton, Coos, Douglas, Lane, Lincoln, or Linn counties. <\/li>\n\n\n\n
- Members of immediate family or household of current member(s). <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
What is our routing number? <\/h4>\n\n\n\n
323274351<\/p>\n\n\n\n
Is my money insured at Pacific Cascade FCU?<\/h4>\n\n\n\n
\nYes, Pacific Cascade FCU deposit accounts are insured by the National Credit Union Administration (NCUA).<\/p>\n\n\n\n
The NCUA\u2019s Share Insurance Fund insures individual accounts up to $250,000 and separately insures a member\u2019s combined interest in all joint accounts up to $250,000.<\/p>\n\n\n\n
You can learn more about the NCUA\u2019s Share Insurance Fund here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n
How do I order checks? <\/h4>\n\n\n\n
\nVisit Order Personal Checks — Pacific Cascade FCU<\/a><\/p>\n\n\n\n
Find your checking account number by going through Pacific Cascade FCU mobile app or online banking and select your checking account then click account details. <\/p>\n\n\n\n
We can also help by ordering them for you over the phone or in the branch! Call us at 541-343-6238.<\/p>\n<\/div><\/div>\n\n\n\n
How do I make a mobile deposit?<\/h4>\n\n\n\n
\nThrough the Pacific Cascade FCU mobile app you can perform a mobile deposit by selecting \u2018deposit\u2019. If it is your first time you must enroll, once enrolled you will be able to select \u2018deposit a check\u2019. <\/p>\n\n\n\n
On the back of your check you should write \u201cfor mobile deposit only to PCFCU\u201d, must be endorsed by all payees, and include the account number. <\/p>\n\n\n\n
Please keep your check for 45 days after deposit. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Loans<\/h2>\n\n\n\n
\nHow do I make payments?<\/h4>\n\n\n\n
\n- \n
- MessagePay<\/a><\/li>\n\n\n\n
- Call Us<\/a><\/li>\n\n\n\n
- Transfer payments through online banking<\/li>\n\n\n\n
- Mail in a check<\/li>\n\n\n\n
- Come into a branch<\/a><\/li>\n\n\n\n
- Credit Cards<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n
How do I submit proof of insurance? <\/h4>\n\n\n\n
\nOnline:
Upload your proof of insurance here<\/a><\/p>\n\n\n\nMail to:
PO Box 924352
Fort Worth, TX 76124<\/p>\n\n\n\nEmail:
pacificcascade@myloaninsurance.com<\/a><\/p>\n\n\n\nToll-Free Phone:
877-763-2555<\/a><\/p>\n\n\n\nToll Free Fax Number:
877-309-6989<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\nCards<\/h2>\n\n\n\n
\nHow do I manage my cards? <\/h4>\n\n\n\n
Through our Pacific Cascade FCU Mobile App you can select \u2018cards\u2019. Features include managing travel plans, report card lost\/stolen, set pin, add controls and alerts, and turn your card off\/on.<\/p>\n\n\n\n
How do I report a lost card?<\/h4>\n\n\n\n
\nDuring Business hours for ATM\/Debit Cards call: 541-343-6238 or 800-477-3328<\/p>\n\n\n\n
In our Pacific Cascade FCU Mobile App for debit cards you can select \u2018cards\u2019 and select \u2018Report lost or stolen\u2019. <\/p>\n\n\n\n
After Hours: <\/p>\n\n\n\n
Debit Cards: (800) 472-3272 Option 2 is for lost\/stolen<\/p>\n\n\n\n
Credit Cards:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n\n\n\n
How do I report fraud?<\/h4>\n\n\n\n
\nIf you see any strange activity on your account during our regular business hours please call us at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
Debit Card Fraud (after hours): 800-472-3272 <\/p>\n\n\n\n
Credit Card Fraud:<\/p>\n\n\n\n
Calling within the USA: 800-558-3424 (Consumer)\/ 866-552-8855 (Business). <\/p>\n\n\n\n
Calling outside of the USA: 701-461-1556 <\/p>\n\n\n\n
Credit card website<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
Resources<\/h2>\n\n\n\n
\nHow do I download the Mobile app?<\/h4>\n\n\n\n
\nSearch your app store for \u201cPacific Cascade Federal Credit Union\u201d and download our app. <\/p>\n\n\n\n
Apple Store:<\/strong>Pacific Cascade Mobile Banking on the App Store<\/strong><\/a><\/p>\n\n\n\n
Android Store:<\/strong>Pacific Cascade Mobile Banking – Apps on Google Play<\/strong><\/a> <\/strong><\/p>\n<\/div><\/div>\n\n\n\n
What do I do if my identity has been stolen? <\/h4>\n\n\n\n
Contact us during our regular business hours at 541-343-6238 or Toll Free 800-477-3328.<\/p>\n\n\n\n
How do I enroll in eStatements? <\/h4>\n\n\n\n
To enroll in eStatements, simply follow the instructions on our setup guide: Enrolling in eStatements<\/a>
Watch the video to learn more<\/a>\n\t - Call Us<\/a><\/li>\n\n\n\n
- MessagePay<\/a><\/li>\n\n\n\n